FAQs

What is our process?

We make customization easy and collaborative. Once you submit your design request, our team reviews the details, confirms your artwork, and creates a professional digital mock-up for your approval.

A $50 non-refundable design fee is required before we begin mock-up creation. This fee is a separate, standard step from the order cost and covers the time and expertise needed to bring your vision to life.

After you approve the mock-up and submit payment, your order moves into production with our manufacturers. Once complete, we carefully quality-check your items and ship them directly to you.

What is the typical turnaround for custom orders?

Turnaround times vary based on the product and order size. However, most custom apparel orders are completed within 4–6 weeks after artwork approval and deposit. Rush services may be available for select items

Is there a minimum order quantity?

There’s no minimum order—we’re happy to create even a single custom item. That said, price breaks start at 10 pieces, so you’ll get the best value when ordering in larger quantities. Great for fraternities, sororities, teams, events, or company orders!

Are you able to provide your own blanks?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Are all sales final?

Yes. Because each order is custom-made just for you, all sales are final once production begins. That said, we take quality seriously. if your order arrives with a defect or an error on our part, we’ll make it right.

TEXTS
Mobile Terms of Service

FIRST DAY OUT LLC

Last updated: Dec. 16, 2025

The FIRST DAY OUT LLC mobile message service (the "Service") is operated by FIRST DAY OUT LLC (“FIRST DAY OUT LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to FIRST DAY OUT LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of FIRST DAY OUT LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with FIRST DAY OUT LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18775811203 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other FIRST DAY OUT LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18775811203 or email firstdayoutsales@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.