FAQs
What is our process?
We make customization easy and collaborative. Once you submit your design request, our team reviews the details, confirms your artwork, and creates a professional digital mock-up for your approval.
A $50 non-refundable design fee is required before we begin mock-up creation. This fee is a separate, standard step from the order cost and covers the time and expertise needed to bring your vision to life.
After you approve the mock-up and submit payment, your order moves into production with our manufacturers. Once complete, we carefully quality-check your items and ship them directly to you.
What is the typical turnaround for custom orders?
Turnaround times vary based on the product and order size. However, most custom apparel orders are completed within 4–6 weeks after artwork approval and deposit. Rush services may be available for select items
Is there a minimum order quantity?
There’s no minimum order—we’re happy to create even a single custom item. That said, price breaks start at 10 pieces, so you’ll get the best value when ordering in larger quantities. Great for fraternities, sororities, teams, events, or company orders!
Are you able to provide your own blanks?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Are all sales final?
Yes. Because each order is custom-made just for you, all sales are final once production begins. That said, we take quality seriously. if your order arrives with a defect or an error on our part, we’ll make it right.